The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
No. The floor of the planter comes slightly slatted to allow for drainage. However, additional drainage holes can be added (just let us know).
All dimensions are exterior dimensions.
Yes, just send us a message with details of your project and photos if possible.
Sealant is an all-natural, non-toxic and eco-friendly soybean sealant we use to treat our planters. It helps prolong the longevity of the planter and protect it from the heat and cold. It goes on clear and dries clear.
We suggest keeping it covered and/or bringing your planter indoors.
We accept cancellations within 24 hours of purchase. After the 24 hour grace period, your order has been accounted for. If you still wish to cancel, there is a re-stocking fee of 25%-50% of your purchase total. The fee is dependent on the stage your order is in.